Frequently Asked Questions (FAQs)
Purchasing
How do I view my quotes?
Sign in to your account first. Then, you can view all your quotes by clicking ‘View prices’.
If you want to buy a policy, click ‘View details’ to read more about the policy before clicking ‘Proceed to site’ to buy your insurance.
If your quotes have expired, you’ll need to check your details are right to get quotes again.
More questions about signing in and passwords
How do I view my quotes?
Sign in to your account first. Then, you can view all your quotes by clicking ‘View prices’.
If you want to buy a policy, click ‘View details’ to read more about the policy before clicking ‘Proceed to site’ to buy your insurance.
If your quotes have expired, you’ll need to check your details are right to get quotes again.How do I get another quote?
If you have already got a quote with us, you can click on the ‘Sign in’ button (located in the top-right corner of the site) to sign in to your GoCompare account to get a new quote.
When you sign in you'll be taken straight to your quote history page, where you can click the 'New quote' button to get a quote for whichever product you’re interested in.
All your details are safely saved, so you won't have to enter them again when you get another quote, unless your details have changed.Who am I insured with?
If you’re not sure who your insurer is, you can find out by signing into your GoCompare account.
To do this:- Click the 'Sign in' button in the top right corner of the page
- Enter your email address and password
- You’ll find your recent purchase information – including your vehicle registration number, insurer name and policy start date – in the ‘Your car insurance’ section
If there’s nothing there, try looking through your online bank and credit card statements for payments to an insurer. If you can’t find any, call your bank. They should be able to help.
It’s also worth doing a search on your email inbox for ‘car insurance’ or ‘policy documents’.
How do I run a quote for someone else?
Running a quote for someone else is easy.
To start, go to the product you want to quote for and start a new quote. Enter the details of the car, van, home, or person you want to quote for.
In the ‘About you’ section, click edit details, and then select ‘I want to quote for someone else’. This will allow you to change the policyholder, and continue your quote.Didn't find the answer you were looking for?
You can get in touch via our contact page.
How do I view my quotes?
Can’t find an answer to your question?
Don’t worry, we’re here when you need us.
Our support team are available
9:00am - 5:30pm Monday to Friday, excluding bank holidays
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