Frequently Asked Questions (FAQs)

About Go.Compare

Why have you changed to Go.Compare?

We want to connect the dots (see what we did there?) between you and good decisions by showing you a selection of the right options for you. No matter what you're after - insurance, energy, broadband - we've got you covered with only good choices.

More questions about Go.Compare

  • Are you a different company? No - we're the same company you know and love, just with a different name!

  • Is there any impact to my old quotes? No, your old quotes are right where you left them.

  • Does this affect my insurance? Nope. Go.Compare isn't an insurer, so our name change won't affect your cover.

  • Does this impact my free excess cover? Your free excess protection cover still works the same. You might see either GoCompare or Go.Compare on your policy wording or other documentation while we work to get our new name updated, but this won't impact you.

  • Do you really have more 5* Trustpilot reviews than every other Price Comparison Website? Results are based on the total volume of reviews (and specifically 5* reviews) on Trustpilot when looking at the category. Based on an analysis of reviews in March 2026 of price comparison websites and a sample of insurance companies:

Go.Compare: 85% of 163,635 reviews are 5*

Compare the Market: 90% of 123,600 reviews are 5*

MoneySuperMarket: 87% of 50,412 reviews are 5*

Confused.com: 71% of 10,404 reviews are 5*

Uswitch: 87% of 36,045 reviews are 5*

Direct Line: 62% of 30,054 reviews are 4*

Quotezone: 82% of 3,212 reviews are 5*

Money Expert: 83% of 29,047 reviews are 5*

Money Saving Expert: 50% of 778 reviews are 5*

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Our support team are available 9:00am - 5:30pm Monday to Friday, excluding bank holidays.