# Frequently Asked Questions (FAQs)

## Emails

### How do I unsubscribe from your mailing list?

You can unsubscribe from our mailing list by going to your Go.Compare Account, using the link below go to ‘account details’ and then select the tab that says ‘preference centre’, you will be able to untick the emails you wish to be unsubscribed from:

[Go.Compare Account](/content/account/index.html)

It may take up to five working days for your request to be fully processed.

Alternatively, you can email us at [customerservices@gocompare.com](mailto:customerservices@gocompare.com) or write to us at the address below and ask for your details to be removed.

Data Protection Officer  
Gocompare.com Limited  
Suite 2a Hodge House,  
114-116 St Mary Street,  
Cardiff,  
Wales,  
CF10 1DY,  
United Kingdom

## More questions about emails

- [How do I unsubscribe from your mailing list?](/content/about/faqs/answer/emails/?q=how-do-i-unsubscribe-from-your-mailing-list/index.html)

[Go.Compare Account](/content/account/index.html)

It may take up to five working days for your request to be fully processed.

Data Protection Officer  
Gocompare.com Limited  
Suite 2a Hodge House,  
114-116 St Mary Street,  
Cardiff,  
Wales,  
CF10 1DY,  
United Kingdom

- [Why are you getting in touch? It isn’t my renewal date yet.](/content/about/faqs/answer/emails/?q=how-do-i-unsubscribe-from-your-mailing-list/index.html)

We email you 30 days before your renewal date (the date you provided the last time you compared quotes). It’s just a handy reminder that you should consider comparing to find the right cover for the best price.

- [Why are you emailing me about a car I haven’t bought/I have sold?](/content/about/faqs/answer/emails/?q=how-do-i-unsubscribe-from-your-mailing-list/index.html)

We email you 30 days before the renewal date provided by you the last time you compared quotes for that particular car – it’s just a handy reminder that you might want to consider comparing quotes to find a better deal.

You can tell us to stop emailing you about this vehicle by [unsubscribing online](https://mygocompare.gocompare.com/unsubscribe/) or using the link at the bottom of emails we send you.

- [Didn't find the answer you were looking for?](/content/about/faqs/answer/emails/?q=how-do-i-unsubscribe-from-your-mailing-list/index.html)

You can get in touch via our [contact page](/content/about/contact/index.html).

### How do I unsubscribe from your mailing list?

[Go.Compare Account](/content/account/index.html)

It may take up to five working days for your request to be fully processed.

Data Protection Officer  
Gocompare.com Limited  
Suite 2a Hodge House,  
114-116 St Mary Street,  
Cardiff,  
Wales,  
CF10 1DY,  
United Kingdom

### Can’t find an answer to your question?

**Don’t worry, we’re here when you need us.**

Our support team are available  
9:00am - 5:30pm Monday to Friday, excluding bank holidays

[Get in touch](/content/about/contact/ "Get in touch"/index.html)